Answers to your Questions
What Shipping Methods Are Available?
Do You Ship Internationally?
At this time we do not ship internationally.
For more information or questions about shipping email us
at firstname.lastname@example.org or call 313-742-7526. Please a message.
Click here to Contact Us.
How Long Will It Take To Get My Package?
Ground please allow 7-10 days
USPS please allow 7-10 days
FedEx please allow 7-10 days
UPS please allow 7-10 days
Most orders ship within 1-3 business days.
The above times are estimates from the day you place your order.
Cost of Shipping?
USPS First Class Mail – shipping cost $5.00
USPS Priority Mail – shipping cost $5.00
UPS Ground – shipping cost $5.00
UPS Mail Innovations – shipping cost $5.00
Enter the coupon code (FreeShip) to receive Free Shipping on
your order. Good for only Women’s Clothing.
What Payment Methods Are Accepted?
What’s not covered with PayPal Purchase Protection
- Real estate
- Motorized vehicles
- Custom-made goods that aren’t received
- Industrial machinery
- Prepaid cards
- Items that violate our policies
- Anything bought in person (not over the internet)
- Send Money transactions to friends or family
- Disputes filed more than 180 days after the purchase for item not received and significantly not as described claims
- Unauthorized transaction claims reported more than 60 days after the transaction date of the transaction
- Items that were described accurately by the seller
ORDERS AND RETURNS
How do I place an Order?
To place a product in your shopping cart, select size and quantity, then click the “ADD TO CART” button. You can access your cart by clicking the shopping cart icon in the upper right corner of your screen. Items added to the shopping cart are not reserved until you proceed to checkout.
How Can I Cancel Or Change My Order?
Orders cannot be changed or canceled online. Contact us immediately after placing your order, and we will do everything we can to accommodate your request. We recommend using Live Chat or calling us at 313-742-7526.
Our automated processes fill orders very quickly, so the time window for changes or cancellations is very short. If you forgot to redeem an offer code, we will be happy to check to see if it can be applied to your order. Contact us right away at email@example.com.
Do I need an account to place an order?
If you’d like to keep track of your orders and save your details, you might want to consider creating an account for convenience.
Alternatively, you can select the guest checkout option which doesn’t require you to create an account.
How Do I Track My Order?
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier’s website. By clicking the link, you will be able to check the status of your order once is in transit.
Please note: It may take 24-48 hours for your tracking information to reflect details on UPS, FedEx, USPS sites.
How Can I Return a Product?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to 165 Richter River Rouge Michigan US 48218.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to 165 Richter River Rouge Michigan US 48218
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.